Thank You for shopping at AceSewVac.com.
We ship most orders by UPS or FedEx. Overseas and FPO orders are be shipped by The US Post Office. Tracking is available for UPS and FedEx shipments (see Tracking) but is not available for USPO shipments.
Common Shipping Delays.
- The most common shipping delay results from errors in shipping addresses. Please make sure that the shipping address is filled-in correctly in the order confirmation you received via email. If it is incorrect, please contact us immediately.
- UPS does not pick-up on weekends, therefore orders made on weekends will be shipped out on Mondays. Exceptions to this rule are holidays. Example: An order placed on Saturday for UPS Next Day Air will arrive on Tuesday at the earliest
- If you've ordered a product from us within the last 24 hours, the product may not have processed yet or UPS has not picked-up the product yet from our warehouse. This is common when orders are made on weekends or holidays.
Most orders of $49 or more ship free within the 48 contiguous states. We reserve the right to select the carrier for the most efficient delivery to you.
- Items delivered via freight carrier do not ship free.
- Shipping will be charged for deliveries to FPO/APO/DPO addresses.
- Shipping is charged on overseas shipments, Alaska, Hawaii, Canada, Mexico.
Customs duties and taxes are paid by the customer on receipt. We cannot pay these fees for you. Duties and fees charged on refused shipments will be deducted from any refund.
Please call and ask if there are questions.
Track Your Shipment.
If you have any problems tracking your order, please don't hesitate to contact us at Info@AceSewVac.com
- You'll get an email from us letting you know whether your order shipped UPS or FedEx.
- You can click the link above to track your package.
- If you did not get an email from us, there may be several reasons:
- The item/s you purchased is/are backordered.
- You may have entered your email address incorrectly on the order form.
- Please email Info@AceSewVac.com if you have any questions about your shipment.